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MenuHDMD Ltd. takes personal data protection very seriously. We want you to feel safe and secure when you visit our websites. The protection of your privacy is an important objective for us when processing your personal data. Please read HDMD Ltd's Data Privacy Statement to learn more.
HDMD Ltd Data Privacy Statement
We want you to feel safe and secure when you visit our websites.
We also want to meet your needs and be a reliable partner when it comes to protecting your personal data. As a worldwide leader in the field of automation technology, and a global leader for basic and further technical training, we process data relating to our customers, business partners and other stakeholders on a daily basis. In doing so, we comply with all data protection regulations.
This data privacy statement (“Privacy Statement”) covers Personal Data.
In this Privacy Statement, “personal data” means any information relating to an identified or identifiable natural person (the data subject) and, as applicable, a household. It does not matter whether the data subject can be identified directly or indirectly.
As a worldwide leader in automation technology, and a global leader for basic and further technical training, we process data relating to our customers, business partners and other stakeholders on a daily basis.
In doing so, we comply with all data protection regulations, most notably the European General Data Protection Regulation (GDPR).
If any gender-specific language appears in this document, this is purely to simplify the language. The information relates to all genders equally.
1. Who is responsible for processing my data and who can I contact if I have any questions?
The responsible body (controller) is:
HDMD Ltd
13 Belovodski Pat
1616 Sofia, Bulgaria
You can contact our company data protection contact at:
HDMD Ltd
Danail Dechev
hdmd_engineering@abv.bg
2. Which data and data sources do we use?
Data and Sources We Use and for what purposes
HDMD Ltd processes personal data obtained in the course of our business activities.
We gather, save and process your data for business purposes including:
(i) When using our websites
Your benefits/our purposes
HDMD Ltd provides various online functions for you, which can support you in your day-to-day work in numerous ways. For these functions, we use personal data to determine your identity and to allow user authentication, e.g., to provide your chosen services and functions on the HDMD Ltd websites. In addition, we also process personal data for security reasons, particularly to detect and prevent attacks on our websites or fraud attempts.
When you use our websites, web applications or online tools, we save the following personal data, for example:
The type of device, browser and operating system you used
Your IP address
The date and time of your visits
Use of the websites and their functions
Search terms, error messages, information about files that you have retrieved, and the amount of data transmitted
Websites from which you accessed our websites and websites you visited from our websites.
We only save other personal data, such as:
First name and last name
Business contact details, such as e-mail address and telephone number
Information provided as part of an enquiry
If you voluntarily share this data with us, e.g., as part of the registration process, an enquiry, a contact form, a survey or to perform a contract.
Cookies
We use cookies on our HDMD Ltd websites to gather this data.
You can find more information about how HDMD Ltd uses cookies in our: Cookie policy where you can also set which cookies are activated when you use our websites.
Web tools
Information on web tools used by HDMD Ltd can be found under Web tools.
Links to other websites
This data privacy statement only applies to HDMD Ltd websites and not to third-party websites and applications. HDMD Ltd websites may contain links to third-party websites and applications that may be of interest to you. HDMD Ltd is not responsible for the gathering, processing and use of your data by third parties or for the content of these third-party websites.
(ii) When using mobile apps or local applications
Your benefits/our purposes
HDMD Ltd offers a multitude of applications that you can use on devices such as laptops, tablets or smartphones, and that can help you carry out your tasks efficiently and securely.
Tailored functions can be set up and controlled using personal data. If special functions and benefits are integrated into tools, you will find information about these in the additional data privacy statement for the application in question.
HDMD Ltd can only access content and personal data in the applications during service and maintenance work.
Data categories
Contact information, such as first name and last name, business address, telephone number and e-mail address
User-specific settings, such as favorites
Roles and role-specific settings
(iii) When cooperating with business partners
Your benefits/our purposes
Good business relationships are based on good communication between the right contact partners and the necessary information being exchanged effectively.
We use your personal data to communicate with you regarding products, services and projects, e.g., to process your enquiries or to give you technical information on products.
We also use your personal data to maintain our (contractual) business relationship, e.g. to process product and service orders, to carry out repairs or servicing work, and for accounting, invoicing and payment transactions.
Data categories
As part of our cooperation with you as a business partner, HDMD Ltd processes your personal data as a contact person for customers, interested parties, sales partners, suppliers or other partners.
This personal data primarily includes:
Contact information, such as first names and last names, business address, telephone number and e-mail address
Information about telephone calls, visits, exchanges and the content of this communication
Information required as part of a project or to process a contractual relationship
Where required for the provision of our services, we also process personal data obtained legally from publicly accessible sources (such as credit records, land registers, trade and professional registers, the media and the Internet) or provided to us by authorized parties.
We only use other personal data if you provide such data to us in the context of a contact form, survey, registration for an event or a competition, or the performance of a contract, and only to the extent permitted by Laws.
If legally required as part of the compliance screening process, date of birth, ID card and ID card numbers, information about relevant legal proceedings and other legal disputes in which the business partners are involved.
Payment details, such as information for processing payment transactions or to prevent fraud, including credit card information and card security numbers
HDMD Ltd communicates with you as your B2B contact and does not process any personal data that can identify you as a data subject beyond this purpose.
We do not carry out any profiling which might have a legal effect for you personally or affect you in similar ways.
(iv) For cooperation between HDMD Ltd and business partners
Your benefits/our purposes
Modern electronic methods of communication offer tools that make it possible to work together effectively and to exchange information and data quickly and simply.
When such tools are used, personal data can be processed for identification purposes and to document this contact.
Data categories
In online sessions and with similar functions, various items of personal data may be processed, including but not limited to:
Contact details (name, e-mail, company, etc.)
All information arising from the communication: access rights, comments and notes, editing documents, use information like date and time
(v) For direct marketing
Your benefits/our purposes
HDMD Ltd informs you about important market trends, interesting new products and solutions based on your sector and your selected interests. In addition, you may receive information about marketing campaigns, market analyses or similar initiatives and events. You have the right to object to the use of your contact details for these purposes at any time. To do so, send an e-mail to hdmd_engineering@abv.bg Ltd.com or use the objection option included in all communications in this context.
Data categories
To provide you with information in line with your wants and needs, we collect various pieces of personal data as part of our direct marketing campaigns, including:
Contact information, such as first name, last name and business address, telephone number and e-mail address
Your selected options for newsletters and areas of interest
Information about trade fair attendance, participation in webinars or similar
All information that you have shared voluntarily, as long as you consent to this
(vi) For planning and holding events
Your benefits/our purposes
At HDMD Ltd, we like to give you up-to-date information about our performance, our attractive offerings and interesting trends. At various events, we give you the opportunity to chat with HDMD Ltd specialists or other interested parties and trendsetters To ensure that we can create an experience that is beneficial for you, it is important that we can adapt to your wants and needs.
Data categories
To hold interesting and successful events, we need various pieces of personal information. Depending on the type and location of the event, we process the following, for example:
Contact information, such as first name and last name, business address, telephone number and e-mail address
Data for organizing the event, such as invitations, personal requests or travel details
Documentation regarding your attendance and about safety briefings carried out
Vehicle registration number for access and parking permits
Photo and video records for publication and documentation
(vii) For satisfaction surveys
Your benefits/our purposes
Good information and a good understanding of the needs and requirements allow for the further development of HDMD Ltd's services. Within the scope of the applicable legislation, HDMD Ltd may also use your business contact details to carry out customer satisfaction surveys You have the right to object to the use of your contact details for these purposes at any time. To do so, send an e-mail to hdmd_engineering@abv.bg or use the objection option included in this communication.
Data categories
We will inform you specifically about the anonymity of your responses depending on the type and goal of the survey. If surveys cannot be carried out anonymously, various items of personal data will be processed, such as:
Contact details, such as first and last name, e-mail address and telephone number
For specific surveys or differentiated analyses, we process commercial information, such as departments or management responsibility
The survey can be based on your feedback on a specific business process
3. Legal bases for processing personal data
If you have expressly granted us consent to process your personal data on an individual basis, this consent forms the legal basis for processing (Article 6(1)(a) GDPR).
This consent is granted voluntarily and can be withdrawn at any time with effect for the future.
4. Transferring personal data
(i) Transfer of data by HDMD Ltd during processing
If necessary, HDMD Ltd transfers personal data to:
Internal departments
Other HDMD Ltd companies or other third parties, e.g. sales partners or suppliers if this is required for the quote or initiation, execution or processing of the business relationship
Service providers who process personal data as part of their service provision, e.g., service providers for IT security maintenance activities or event management
Third parties if this is required for compliance with applicable laws or for legal claims, e.g. in conjunction with arbitration or legal proceedings, involving authorities, administrative bodies, health insurance providers or legal counsel
If recipients are based outside the geographic scope of the GDPR, HDMD Ltd will take action to ensure that your personal data is protected suitably and appropriately in some other way.
We therefore only pass your personal information on to HDMD Ltd subsidiaries on the basis of the Binding Corporate Rules (BCR), with which the members of the HDMD Ltd are obligated to comply.
Personal data is only transferred to recipients outside the Group if these (i) have concluded EU standard contract clauses with HDMD Ltd; (ii) have introduced Binding Corporate Rules.
Personal data that you publish via HDMD Ltd websites (e.g. in chat rooms or forums) may be accessible globally to other users of the HDMD Ltd websites.
(ii) Social plugins
HDMD Ltd has integrated social plugins for social networks like Facebook, YouTube, Twitter and Instagram on its websites. If you select one of these social plugins, a direct connection will be established with this provider and your data will be processed by it. If are logged into your user account at this time, the provider can attribute your visit to our websites to your user account. The data privacy provisions of the network in question apply exclusively to your connection to a social network, the data transfers made between the network and your system and your interactions on this platform. The social plugin will remain active until you deactivate it or delete your cookies.
Cookie notice
5. Storage of personal data
If a specific archival period is not specified when the data is gathered, your personal data will be deleted after a defined period of time if it is no longer required to fulfil the purpose, unless legal archival obligations (e.g. archival obligations relating to commercial and tax law) prevent this.
6. Data security
HDMD Ltd takes the necessary technical and organizational measures to ensure that your personal data is adequately protected.
7. Option to withdraw consent
If our processing of your personal data is based on your consent for us to do so, you have the right to withdraw this consent at any time with effect for the future.
The withdrawal does not affect the legality of any processing that took place based on your consent before the withdrawal.
8. Your rights as a data subject
Under the GDPR, as a data subject, you have the following rights in relation to the processing of your personal data:
To receive confirmation as to whether HDMD Ltd has processed your personal data and information about the personal data processed by HDMD Ltd
To correct any personal data that is incorrect
To have the personal data processed by HDMD Ltd deleted
To restrict the processing of personal data by HDMD Ltd
To transfer the data
To object to the processing of personal data by HDMD Ltd
You can find more information and explanations relating to the aforementioned rights on the European Commission’s webpage.
9. Contact person for data privacy at HDMD Ltd
The HDMD Ltd data privacy organization will support you with any questions you have on data privacy at HDMD Ltd.
You can submit your complaints relating to HDMD Ltd and assert your rights as specified in this data privacy statement. You can contact our data privacy organization at hdmd_engineering@abv.bg
In addition to getting in touch with HDMD Ltd’s data privacy organization, you also have the option to contact the competent data privacy authority.
You may submit a request for access and requests to delete personal data about you via:
via email at hdmd_engineering@abv.bg
Upon receipt of a request, we may ask you for additional information to verify your identity. Any additional information you provide will be used only to verify your identity and not for any other purpose.
We will acknowledge the receipt of your request within ten (10) days of receipt. Subject to our ability to verify your identity, we will respond to your request within 45 days of receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. In order to protect your privacy and the security of personal data about you, we verify your request by sending an email to the known address and asking for verification.
If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.
Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
